After over 11 years of opening its first outlet at Scotts, SK-II Boutique Spa continues to wow customers with its winning formula of premium skincare services, luxurious ambience, and exceptional service with a personal touch.To visit SK-II Boutique Spa on your trip to Singapore, use our Singapore trip planner.
At its two outlets in Millenia Walk and Shaw Centre, customers can look forward to being pampered with SK-II Boutique Spa’s wide range of customised facial services. “Our spa at Millenia Walk has 10 luxuriously appointed beauty suites, all of which are equipped with the latest facial instruments and technology for the best possible results,” shares Calvin Ng, managing director.
The name SK-II needs no introduction. With its proven efficacies and huge fan following, SK-II is synonymous with products that give its user healthy skin with an unmistakable, youthful glow. “SK-II Boutique Spa is honoured to be the first in the world to score an exclusive collaboration with SK-II to use its products in our facial treatments,” says Buraya Ng, director.
“One thing that sets us apart from other spas is that we are focused on solutions,” says Calvin Ng. “We don’t simply promise or guarantee results. Rather, we strive to be the authority on skincare, and we offer the best possible solutions to address every skincare concern, whether through recommendation of suitable products, professional care, and state-of-the-art skincare technology. If we are unable to offer solutions internally, we’ll share our knowledge and refer our customers to dermatologists or doctors, if necessary.”
Appealing To The Five Senses
Quality facial treatments are not the only reasons that SK-II Boutique Spa has retained such a loyal customer fan base over the years.
From the moment the customer steps into the spa, she’ll feel like she’s stepped into a private sanctuary, thanks to its warm and tranquil ambience.
The spa also takes immense pride in providing each and every single one of its customers with top-notch service. Not only do the therapists pay special attention to understanding individual customer preference and needs, the spa also has a Customer Experience Manager to provide dedicated and personalised foll0w-ups for all their customers.
Beauty therapists at SK-II Boutique Spa are required to go through a mandatory training period of 8 weeks and yearly evaluation (for both theoretical and practical knowledge) to ensure that they are able to provide the best care and service possible to the customer. The spa currently has over 40 staff members that include spa managers, training & development team, customer service team, and beauty therapists.
With an average of 10 years experience among them, you can be rest assured that your every skincare and wellness needs will be well taken care of. Every customer’s skin and lifestyle profile is recorded, maintained, and cyclically reviewed to ensure that that customer is getting the care that he or she needs. The dedicated customer service team will ensure that services such as the booking of appointments will be as smooth and convenient as possible.
SK-II Boutique Spa also continually invests in research and innovation to bring new and ever more advanced services to complement SK-II in meeting the growing skincare needs of its discerning and savvy clientele.
Going The Extra Mile
Never one to rest on its laurels, the spa has added a variety of related services over the years, all the in name of enhancing the customer’s sense of holistic wellness. One of these is, undoubtedly, the innovative Senzational Bed — comprising of a two-inch thick natural feather and goose down mattress, and Tempur therapeutic pillow, coupled with soft, smooth cotton linens and comforter — which has been designed to help lower the levels of the stress hormone, cortisol. This, in turn, will ensure that the customer’s skin is in a fully relaxed state for optimum treatment results.
The spa also offers a range of collagen- and placenta-based health supplements, as well as other refreshments to enhance inner skincare wellbeing.
SK-II Boutique Spa Reviews
I visited the Shaw Centre branch for a facial using a gift voucher given by a friend. The place has a luxurious feel to it, the treatment bed is heavenly; most comfortable one that I had ever... more »
I was very happy with my facial, the service, cleanliness and comfort. There was no pressure to buy products and he staff were very professional. I'll be back next time I am in Singapore. more »
Spa Treatment SK-II Boutique Spa has been around since 2004 and is the first and only spa in Singapore to use prestige skincare brand SK-II in its facial services. The spa doesn’t just pride itself on efficacious treatments, but also boasts of strong customer loyalty as a result of relationship-based management, and its suite of value-added services. It has set new benchmarks in the beauty industry via its service and experience innovations, as well as the retention of highly experienced beauty therapists and staff.
I had the skin clarity facial there, and let me tell you, it is exactly what they say it is :) I always struggle to find a good place that does an actual deep cleaning facials and I am so happy I gave this place a try! The service itself was very enjoyable (as much as it can be). The girl was very professional and did an awesome job. Very gentle and attentive to your requests. The room is well equipped, clean and cozy. I am very happy with the overall result and will definitely be back!
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