Spa Rael Reviews
Booked for 90 minutes but session only lasted 60 minutes and when asked why, staff gave no satisfactory explanation, and then tried to say 30 minutes is allotted for changing and shower! more »
My Wife and I visited the spa twice using Amex and DBS birthday vouchers. If not for the vouchers we would not have known about the Spa. Compared with their other outlet atAveda, Paragon we concurred.... more »
Always a nice place to relax. But for the past few visits, I noticed that they do not have a standard SOP. The masseuse has her own individual way of massaging. Not too sure that the Spa leaves it to masseuse to decide.
I really hate going to spas in Singapore because you want to relax but the staff never endingly keep trying to upsell you into additional treatments and packages. First of all they never confirmed my appointment. After trying to call half an hour before their opening time until 10 minutes before they still never picked up. When I arrived 5 minutes after I called there was 10+ people just standing around. I had to say multiple times I was not interested and when I wanted to leave at the end I was asked to please sit down so we could discuss the other things she wanted to sell me??
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